Clinical Lead Nurse
Clinical Lead, Nurse
About us
Elder is a dynamic scale-up revolutionising the care industry by connecting older adults to self-employed carers through an innovative technology-driven introductory model. We are committed to using data-driven insights to continuously improve outcomes for our customers and carers.
At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a close-knit group on a mission to fundamentally change what it means to grow old.
That starts by helping people live a healthier and happier life in their own homes, with the support of a full-time live-in carer. Our unique matching technology pairs those in need with their ideal carer, based on individual requirements and personality.
About the role
As a Clinical Lead, you will be a member of a clinical team that is instrumental in the development and growth of the UK’s leading care marketplace. The clinical team sits across and supports all of the different teams: Sales, Customer Success, Product. Marketing and Carer Recruitment.
What you’ll be responsible for:
Using your clinical skills and knowledge you will work closely with the Customer Success/Sales teams and be responsible for critically reviewing Care Requests (similar to a care plan) to assess the suitability of a Care Recipient to receive support from a self-employed carer.
Identify possible safeguarding enquiries and ensure serious safeguarding incidents are reported, recorded and escalated in accordance with Elder Safeguarding policy and with regulatory bodies.
Support all activities necessary to ensure that Elder meets responsibilities within their Introductory status.
To ensure compliance with relevant legislation, company policies and care standards by reviewing documentation including Right to Work, DBS, PVG and other compliance records and following up to maintain up-to-date compliance.
To lead Quality Assurance checks that reviews carer’s ongoing eligibility to use the Elder platform, in line with Elder’s Expected Carer Standards.
To develop, promote and manage effective working relationships with teams internally to provide education and training around clinical issues, and use your clinical knowledge and experience to support your colleagues in whatever capacity is required.
To be responsible for ensuring that all data and information collected both paper based and electronic is stored, shared or disposed of in accordance with best practice and legislation related to data protection
Record and maintain concise and accurate records of reviews and other contacts with customers, self-employed carers and other professionals in accordance with Elder’s IT databases.
Support and advise on the recruitment of self employed carers, working closely with the Carer Recruitment team to maintain carer standards.
To attend all relevant meetings as deemed necessary by the Head of Clinical and Elder.
Essential (When applying for this role it is important that you fulfil all these essential requirements. If you do not you are unlikely to be considered)
Actively Registered Nurse
Undergraduate degree or equivalent in a clinical field (Adult Nursing, Mental Health Nursing and Learning Disabilities Nurse) or able to demonstrate equivalent experience of working at this level
Must demonstrate advanced specialist knowledge that meets the training and development requirements of the complex nature of the adult social care sector
Evidence of continual professional development
Evidence of continual training/learning within the subject matter field
Demonstrate experience of the ability to work autonomously, initiating and organising workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines
Demonstrate the ability to make difficult decisions autonomously
Demonstrate a high attention to detail and the ability to implement and enforce best practice
Ability to manage a frequently changing workload and business needs
Ability to synthesise complex information
A high level of computer literacy
Experience in care of the elderly
Good knowledge of clinical governance and regulatory processes
Excellent relationship-building skills
Significant experience with safeguarding, protection, risk assessment and use of risk management skills
Benefits
We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well.
We can offer:
Competitive Salary
25 days holiday + bank holidays + 1 extra day holiday for every year worked up to 5 years
Health insurance
Flexible working hours
Hybrid office/remote flexible work arrangements - working remotely 3 days a week
Sponsored quarterly team and company socials
Mentoring and coaching programmes to help you achieve your personal and career goals
Macbook + any particular extras you require
Cycle-to-work scheme
AND a genuine opportunity to be a very key part of a high-growth business
Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-ups. Apply today.
Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.
Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
London
Our Perks & Benefits
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Getting set up
You’ll get your very own Mac, and if working from home, we can do a quick assessment to ensure you have everything you need - from screens and keyboards to a comfy office chair.
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Hybrid working
At Elder, you can split your time between working remotely and from our HQ, and you can even work abroad for up to 30 days a year.
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Flexible working hours
We understand flexibility means a lot to people, and we'll always try to work with you where we can
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Supporting your wellbeing
You’ll have access to free individual therapy and mental health support sessions via Vitality, and the chance to keep fit and beat the commuter crowds with our cycle to work scheme.
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Free drinks and snacks
We stock our kitchen with plenty of fruit and have unlimited tea, coffee and soft drinks to fuel you up for the day. Plus, we keep the beer fridge full for you to enjoy a drink at the end of a busy day at HQ.
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Pay for new parents
Whether you or your partner is having a baby, or you have decided to adopt, we give new mums an enhanced 12 weeks full maternity pay and dads 4 weeks at full pay.
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Rollover holiday time
We all need a good break, so with Elder you’ll get 25 days off a year, plus bank holidays. If you don’t use them all up, you can carry some over to the next year too.
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Pension scheme
Working in the care sector means we know the importance of getting our finances in shape for when we’re older. It’s why we help contribute towards your pension.
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Growth and personal development
You’ll have access to your own personal annual L&D budget, as well as daily opportunities to learn about real-life business in a disruptive scale-up, and grow and contribute beyond your role.
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A jam-packed social calendar
Whether it’s down the pub after work, at your team’s sponsored quarterly social, or at an annual offsite Elder party, you’ll really get to know everyone
at the company. -
Exclusive discounts
From coffee and cinema tickets to phone contracts and Apple gadgets, our Perkbox discounts can help to make your money go a bit further.
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Cycle-to-work scheme
With a fully-flexible cycle-to- work scheme, you can avoid being squashed onto the tube and get the bike you want from the shop you want. For a leaner, greener way to work. -
Referral scheme
Know someone who would be a brilliant fit here at Elder? As an Elder employee, you can earn bonuses each time you successfully refer a new member of the team.
Workplace Culture & Diversity
A vibrant community with care at its heart.
Our people aren’t just part of a team, they’re part of something bigger. We’re a close-knit group on a mission to reinvent what it means to age.
Elder is built around the idea that everyone should keep control, choice and independence throughout their lives. This doesn’t just apply to our customers, but to everyone who works with us too. We’re big believers in giving everyone the space, and the support they need to run with their own ideas, and ultimately shine.
It’s something that’s helped us to evolve a positive and welcoming too. Whether it’s through our weekly company catch-ups, team spotlights, or our social events, bringing people together allows us to celebrate different perspectives, experiences and talents – ensuring everyone feels like a true part of the team.