Head of Finance
Head of Finance
About us:
Elder is a dynamic scale-up revolutionising the care industry by connecting older adults to self-employed carers through an innovative technology-driven introductory model. We are committed to using data-driven insights to continuously improve outcomes for our customers and carers.
About the role:
Reporting to the CFO you will be joining an award-winning business at an exciting time of our evolution as we continue to strengthen the part that the finance function plays to support significant business growth.
As Head of Finance, you will be responsible for the day-to-day running of the financial operations of the business. Underpinning this will be ensuring that a strong controls environment exists to help a business grow in both size and complexity. You will be a key member of the finance team establishing and maintaining excellent internal and external relationships including Banking, Insurance and Audit. Central to this will be the support and development of the existing finance team. Working closely with the CFO and Head of Financial Planning & Analysis (FP&A), and, in collaboration with the Financial Controller, ensure timely and appropriate reporting of performance and meticulous planning of working capital resources. You will also be working cross-functionally within the business to ensure that finance truly adds value and can support an agile, complex business.
What you’ll be responsible for:
With a mindset for continuous improvement, leading on the development and evolution of the finance function to deliver a first class service to support existing and new propositions which allows the business to scale efficiently. In particular, that core financial operations (particularly Customer billing and Carer payments) can meet business requirements. Enhancing and building robust financial processes and controls, ensuring strong financial governance but with a sensible commercial to ensure they do not inappropriately inhibit business operations
Working closely with the CFO and Head of FP&A to optimise working capital usage and ensure robust cash planning and management. Manage working capital processes (P2P and O2C) with a particular focus on making collections more efficient and reducing the levels of aged debt
Own the balance sheet ensuring appropriate reconciliations and controls on key accounts while overseeing financial reporting and working with the Financial Controller to deliver timely and appropriate financial information and developing the management packs to provide rich business insight
Day-to-day management of the finance function with a focus on continuous improvement, developing the team and improving the efficiency of finance operations
Working cross-functionally with others within the business to ensure alignment of goals and objectives while also being the finance lead on business-wide projects (such as the implementation of / improvements to billing system)
Oversee the annual R&D tax credit process run by the Financial Controller to enable a successful claim
Lead and own the external relationships with regards to Banking, Audit, Insurance, 3rd party processing providers, payroll and share options
Support the business, the Head of FP&A and Financial Controller to help build the annual financial budget, update company forecasts and ensure appropriate communications to the business and controls on budgeted spend. Also working closely with the CFO and head of FP&A to ensure accurate forecasting of working capital requirements including short and medium/long term Cash Flow modelling and controls
Compliance with monthly shareholder reporting requirements
Assist with operation of share option schemes and company secretarial duties.
Need to have:
A qualified accountant with a strong technical knowledge, especially regarding statutory audit, internal controls and process implementation
Experience within a changing / scale up business environment where finance needs to evolve to align with business needs
Best practice financial experience, combined with the ability to work autonomously in a hands-on fashion
Experience in implementing positive change
A commercial mindset to problem solving; identifying opportunities for efficiencies and/or cost savings and understanding where a “quick fix” is appropriate
Strong management and organisational skills and the ability to work to tight deadlines
High level of proficiency in MS Excel
Professional, pragmatic and confident within a senior role, ability to collaborate and challenge cross-functionally and be the voice of finance within the business
Proven experience of presenting (verbal and written) financial information at a senior level
Ability to communicate with key stakeholders, both internal and external, and ability to communicate and work collaboratively with non-finance colleagues and with employees at all levels
Excellent attention to detail, good analytical skills, and ability to analyse numbers quickly and accurately and communicate them easily to non-finance colleagues
- Competitive salary
- 25 days holiday + bank holidays + (1 extra day of holiday per year worked for the first 5 years) (pro rata)
- 6 weeks work from anywhere in the world
- Dental, optical and health insurance
- Hybrid working (2 days per week in our London office, Wednesday & Thursday)
- Annual learning allowance
- Sponsored quarterly team and company socials
- Mentoring and coaching support to help you achieve your personal and career goals
- Macbook + any particular extras you require
- Cycle-to-work scheme
Apply today.
Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
We ask for candidates to have the "right to work" in the UK to apply for this job.
We are unfortunately not in a position to sponsor certificates for this job.

London
Our Perks & Benefits
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Getting set up
You’ll get your very own Mac, and if working from home, we can do a quick assessment to ensure you have everything you need - from screens and keyboards to a comfy office chair.
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Hybrid working
At Elder, you can split your time between working remotely and from our HQ, and you can even work abroad for up to 30 days a year.
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Flexible working hours
Not a morning person? Need to pick the kids up in the afternoon? We’ll help you figure out daily hours that work for you and the business. There are only set shifts for our frontline teams.
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Supporting your wellbeing
You’ll have access to free individual therapy and mental health support sessions via Vitality, and the chance to keep fit and beat the commuter crowds with our cycle to work scheme.
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Free drinks and snacks
We stock our kitchen with plenty of fruit and have unlimited tea, coffee and soft drinks to fuel you up for the day. Plus, on Fridays, we keep the beer fridge full to get the weekend started.
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Pay for new parents
Whether you or your partner is having a baby, or you have decided to adopt, we give new mums and dads 12 weeks of flexible parental cover at full pay.
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Rollover holiday time
We all need a good break, so with Elder you’ll get 25 days off a year, plus bank holidays. If you don’t use them all up, you can carry some over to the next year too.
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Pension scheme
Working in the care sector means we know the importance of getting our finances in shape for when we’re older. It’s why we help contribute towards your pension.
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Stock options
You do your share of the work, so it’s only right that you should get your share of the success. Everyone who works here gets the opportunity to own a stake in the company.
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Inspiring learning and CSR
From guest speakers on LGBTQ initiatives and mental health to interactive workshops and weekly spotlights, we love to share knowledge, raise awareness and shake up unconscious bias.
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Growth and personal development
You’ll have access to 100’s online courses via e-learning platforms, the chance to take part in our internal Mentoring Programme, as well as daily opportunities to learn about real-life business in a disruptive scale-up, and grow and contribute beyond your role.
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A jam-packed social calendar
Whether it’s down the pub after work, at your team’s sponsored quarterly social, or at an annual offsite Elder party, you’ll really get to know everyone
at the company. -
Exclusive discounts
From coffee and cinema tickets to phone contracts and Apple gadgets, our Perkbox discounts can help to make your money go a bit further.
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Cycle-to-work scheme
With a fully-flexible cycle-to- work scheme, you can avoid being squashed onto the tube and get the bike you want from the shop you want. For a leaner, greener way to work. -
Referral scheme
Know someone who would be a brilliant fit here at Elder? As an Elder employee, you can earn bonuses each time you successfully refer a new member of the team.
Workplace Culture & Diversity
A vibrant community with care at its heart.
Our people aren’t just part of a team, they’re part of something bigger. We’re a close-knit group on a mission to reinvent what it means to age.
Elder is built around the idea that everyone should keep control, choice and independence throughout their lives. This doesn’t just apply to our customers, but to everyone who works with us too. We’re big believers in giving everyone the space, and the support they need to run with their own ideas, and ultimately shine.
It’s something that’s helped us to evolve a positive and welcoming too. Whether it’s through our weekly company catch-ups, team spotlights, or our social events, bringing people together allows us to celebrate different perspectives, experiences and talents – ensuring everyone feels like a true part of the team.
Head of Finance
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