Sales Executive - Weekends
Sales Executive - Weekends (uncapped commission)
Are you looking to join a talented, hardworking, diverse team, focused on a life-changing mission, at one of Europe’s fastest-growing tech startups? If yes, then you are in the right place!
At Elder, we are reinventing what it means to age. We have started with a care marketplace which connects older people, families and carers to enable 1:1 personalised care at home. Our technology platform CareOS is at the core of the Elder experience enabling a personal, transparent and flexible care experience for all. Since launch in 2016, more than 11 million hours of care have been delivered through Elder in over 500 towns and cities across the UK.
We’ve been fortunate to receive awards including the Sunday Times TechTrack fastest growing UK companies, Deloitte Fast50 and Care Company of the Year at the HealthInvestor 2022 Awards while also covered by the BBC, Financial Times and Guardian
We are still in the very early stages of our mission and potential impact and looking for talented people to join us in delivering it that share our values of seeking excellence, together and for our society. What also matters to us? Well, it matters that you’re unique. It matters that you’re great at what you do, that you put in the hard work. And, obviously, it matters that you care as much as we do.
About the role
One of the key ingredients to our rapid growth has been the consultative way in which we sell. The Elder way is strictly no cold calling and no hard selling. All enquiries are warm and inbound.
Our sales method encourages you to build relationships based on mutual respect and understanding. We take time to analyse our customers’ mindsets and their wider socio-political and economic context to help them to really consider all the options in front of them. We advise more than we sell.
What you’ll be responsible for
As a Sales Executive at Elder, you will be dealing directly with families that are enquiring about our service. You will be digging deep to empathetically understand their situation and then using those details to intelligently present Elder as a proposition that fits their requirements, only ‘if’ it fits their requirements.
An analytical and fiercely driven spirit is essential in this role and those who have it will be given ample scope to take control and really shape the future of the business.
- Consulting inbound customers through their decision-making process
- Managing a large pipeline of customers at differing stages in their purchasing journey
- Maintaining data integrity using Salesforce.com
- Achieving monthly KPI’s
- Experience within the Health and or Social Care sector
- You are highly driven with an execution focus, a strong sense of urgency and a belief in our Mission
- You are meticulously well-planned and understand how vital this is to execute a plan
- You have a track record in successfully achieving KPIs
- You love tackling the most difficult of challenges and know how to get the best solution
- You deliver customer support like you expect to receive it – with excellence
- Energy, positivity and enthusiasm are your hallmarks. You think out-of-the-box and wow people with your interesting angles and quality work
- Must be able to work Saturday and Sunday as part of your working week, which can be either 3, 4 or 5 days.
We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:
- Competitive Salary + Excellent Commission
- Stock Options (We are post-series B & backed by some of the best VCs in Europe)
- 25 days holiday + bank holidays + (1 extra day of holiday per year worked for first 5 years) (pro rota)
- 6 weeks work from anywhere in the world
- Dental and health insurance
- Dog-friendly office
- Hybrid office/remote flexible work arrangements - (initial 3 months will be 2 days per week in the office for training, thereafter mainly remote)
- E-learning platform (Udemy)
- Sponsored quarterly team and company socials
- Mentoring and coaching programmes to help you achieve your personal and career goals
- Macbook + any particular extras you require
- Cycle-to-work scheme
- AND a genuine opportunity to be a very key part of a high-growth business
Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing scale-up. Apply today.
Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.
Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
- Customer Sales
- Remote status
- Hybrid Remote
Our Perks & Benefits
Getting set up
You’ll get your very own Mac, and if working from home, we can do a quick assessment to ensure you have everything you need - from screens and keyboards to a comfy office chair.
At Elder, you can split your time between working remotely and from our HQ, and you can even work abroad for up to 30 days a year.
Flexible working hours
Not a morning person? Need to pick the kids up in the afternoon? We’ll help you figure out daily hours that work for you and the business. There are only set shifts for our frontline teams.
Supporting your wellbeing
You’ll have access to free individual therapy and mental health support sessions via Spill, and the chance to keep fit and beat the commuter crowds with our cycle to work scheme.
Free drinks and snacks
We stock our kitchen with plenty of fruit and have unlimited tea, coffee and soft drinks to fuel you up for the day. Plus, on Fridays, we keep the beer fridge full to get the weekend started.
Pay for new parents
Whether you or your partner is having a baby, or you have decided to adopt, we give new mums and dads 12 weeks of flexible parental cover at full pay.
Rollover holiday time
We all need a good break, so with Elder you’ll get 25 days off a year, plus bank holidays. If you don’t use them all up, you can carry some over to the next year too.
Working in the care sector means we know the importance of getting our finances in shape for when we’re older. It’s why we help contribute towards your pension.
You do your share of the work, so it’s only right that you should get your share of the success. Everyone who works here gets the opportunity to own a stake in the company.
Inspiring learning and CSR
From guest speakers on LGBTQ initiatives and mental health to interactive workshops and weekly spotlights, we love to share knowledge, raise awareness and shake up unconscious bias.
Growth and personal development
You’ll have access to 100’s online courses via e-learning platforms, the chance to take part in our internal Mentoring Programme, as well as daily opportunities to learn about real-life business in a disruptive scale-up, and grow and contribute beyond your role.
A jam-packed social calendar
Whether it’s down the pub after work, at your team’s sponsored quarterly social, or at an annual offsite Elder party, you’ll really get to know everyone
at the company.
From coffee and cinema tickets to phone contracts and Apple gadgets, our Perkbox and CharlieHR discounts can help to make your money go a bit further.
Cycle-to-work schemeWith a fully-flexible cycle-to- work scheme, you can avoid being squashed onto the tube and get the bike you want from the shop you want. For a leaner, greener way to work.
Know someone who would be a brilliant fit here at Elder? As an Elder employee, you can earn bonuses each time you successfully refer a new member of the team.
Workplace Culture & Diversity
A vibrant community with care at its heart.
Our people aren’t just part of a team, they’re part of something bigger. We’re a close-knit group on a mission to reinvent what it means to age.
Elder is built around the idea that everyone should keep control, choice and independence throughout their lives. This doesn’t just apply to our customers, but to everyone who works with us too. We’re big believers in giving everyone the space, and the support they need to run with their own ideas, and ultimately shine.
It’s something that’s helped us to evolve a positive and welcoming too. Whether it’s through our weekly company catch-ups, team spotlights, or our social events, bringing people together allows us to celebrate different perspectives, experiences and talents – ensuring everyone feels like a true part of the team.
Sales Executive - Weekends
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