Digital Designer - Web
Digital Designer - Web
About us
Are you looking to join a talented, diverse team, focused on a life-changing mission, at one of Europe’s fastest-growing tech startups? If yes, then you are in the right place!
We’ve recently been ranked number five in Startups100 and named as one of the Top 50 Startups to work for in 2020.
At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a team on a mission to fundamentally change what it means to grow old.
We think a strong team is built through difference. From Mexico City to Manchester, Stockholm to Sterling, Hong Kong to Hull, Elders come from all over the UK and the world.
It matters that you’re unique. It matters that you’re great at what you do. And, obviously, it matters how much you care about what we do.
About the role
Elder is not your typical care agency; in addition to delivering high-quality care, we design and build best-in-class digital experiences for our users. We have a lot of users, ranging from those receiving care to their family members, and our carers.
As a Digital Designer, you will get to know all of these users, understand their needs and behaviours and help us to design solutions that exceed their expectations. We’re looking for an experienced designer with strengths across the entire lifecycle of the UX process and excellent visual design skills.
In your role as a Digital Designer, you will have ownership of the front-end design of the website and be responsible for applying your expertise to improve and optimise the experience for our customers. Day-to-day tasks will consist of collaborating with teams across the business to define requirements, iterate on design solutions, and contribute expertise to various digital initiatives.
The website is a central vehicle for customer and Carer acquisition. One key aspect of your role will be to redefine Elder’s website experience and will play a central role in the planned relaunch of the website later this year. You’ll work closely with the Head of Website, developers, and commercial stakeholders, championing key design principles, including UX and UI best practices, always ensuring that Elder’s values and service proposition are clearly and effectively communicated.
Responsibilities
As our Digital Designer, your responsibilities will include owning the end-to-end website design process, from problem definition, ideation, prototyping and testing.
- Use digital design, UX and UI principles to define, and iterate new website designs based on user feedback
- Quickly translate ideas into sketches, wireframes, mockups, and interactive prototypes.
- Lead the design of individual website experiments to support conversion rate optimisation activities.
- Apply high design standards to all projects i.e. visually express hierarchy, construct consistent layouts, and demonstrate a good understanding of responsive design.
- Participate in broader discussions with the product design team and give feedback during planning and strategy meetings.
- Research industry trends to present ideas and concepts for timely digital innovation.
- Ensure website design aligns to the company’s branding guidelines and design aesthetic principles
Requirements
- Experience in the design thinking process and agile development
- Skilled in using multiple sources of qualitative and quantitative data to identify risks and opportunities
- Ability to create strategic design documents such as Personas and User Journey Maps
- Skilled at using research insights to make design decisions
- Proficient at creating high-level information architectures, low-level flows and wireframes, interaction designs, interactive prototypes, etc.
- Experience working directly with developers to hand over, implement and refine your designs.
- Expertise with mainstream digital design tools; Figma, Axure, Sketch, InVision, Balsamiq, Adobe XD, etc.
- A good understanding of visual design principles.
- Knowledgeable and competent in designing for accessibility
- Strong portfolio showing the breadth and depth of web design capabilities.
- Experience working in a collaborative team environment.
Benefits
We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:
- Competitive Salary & Commission Package
- Stock Options (We are post-series B & backed by some of the best VCs in Europe
- 25 days holiday + bank holidays
- Flexible working hours
- Remote working
- Mental Health Support (Spill)
- E-learning platform (Udemy)
- Sponsored quarterly team and company socials
- Mentoring and coaching programmes to help you achieve your personal and career goals
- Macbook + any particular extras you require
- Cycle to work scheme
- AND a genuine opportunity to be a very key part of a high growth business
Do something you genuinely care about. Join a diverse team of skilled, passionate and progressive people who like to get on with each other. Work at one of Europe’s fastest-growing startups. Apply today.
Elder recruits employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.
- Department
- Marketing
- Remote status
- Hybrid Remote
London
Why join us?
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Getting set up
You’ll get your very own Mac, and if working from home, we can do a quick assessment to ensure you have everything you need - from screens and keyboards to a comfy office chair.
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Hybrid working
At Elder, you can split your time between working remotely and from our HQ, and you can even work abroad for up to 30 days a year.
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Flexible working hours
Not a morning person? Need to pick the kids up in the afternoon? We’ll help you figure out daily hours that work for you and the business. There are only set shifts for our frontline teams.
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Supporting your wellbeing
You’ll have access to free individual therapy and mental health support sessions via Spill, and the chance to keep fit and beat the commuter crowds with our cycle to work scheme.
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Free drinks and snacks
We stock our kitchen with plenty of fruit and have unlimited tea, coffee and soft drinks to fuel you up for the day. Plus, on Fridays, we keep the beer fridge full to get the weekend started.
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Pay for new parents
Whether you or your partner is having a baby, or you have decided to adopt, we give new mums and dads 12 weeks of flexible parental cover at full pay.
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Rollover holiday time
We all need a good break, so with Elder you’ll get 25 days off a year, plus bank holidays. If you don’t use them all up, you can carry some over to the next year too.
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Pension scheme
Working in the care sector means we know the importance of getting our finances in shape for when we’re older. It’s why we help contribute towards your pension.
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Stock options
You do your share of the work, so it’s only right that you should get your share of the success. Everyone who works here gets the opportunity to own a stake in the company.
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Inspiring learning and CSR
From guest speakers on LGBTQ initiatives and mental health to interactive workshops and weekly spotlights, we love to share knowledge, raise awareness and shake up unconscious bias.
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Growth and personal development
You’ll have access to 100’s online courses via e-learning platforms, the chance to take part in our internal Mentoring Programme, as well as daily opportunities to learn about real-life business in a disruptive scale-up, and grow and contribute beyond your role.
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A jam-packed social calendar
Whether it’s down the pub after work, at your team’s sponsored quarterly social, or at an annual offsite Elder party, you’ll really get to know everyone
at the company. -
Exclusive discounts
From coffee and cinema tickets to phone contracts and Apple gadgets, our Perkbox and CharlieHR discounts can help to make your money go a bit further.
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Cycle-to-work scheme
With a fully-flexible cycle-to- work scheme, you can avoid being squashed onto the tube and get the bike you want from the shop you want. For a leaner, greener way to work. -
Referral scheme
Know someone who would be a brilliant fit here at Elder? As an Elder employee, you can earn bonuses each time you successfully refer a new member of the team.
Our Culture
A vibrant community with care at its heart.
Our people aren’t just part of a team, they’re part of something bigger. We’re a close-knit group on a mission to reinvent what it means to age.
Elder is built around the idea that everyone should keep control, choice and independence throughout their lives. This doesn’t just apply to our customers, but to everyone who works with us too. We’re big believers in giving everyone the space, and the support they need to run with their own ideas, and ultimately shine.
It’s something that’s helped us to evolve a positive and welcoming too. Whether it’s through our weekly company catch-ups, team spotlights, or our social events, bringing people together allows us to celebrate different perspectives, experiences and talents – ensuring everyone feels like a true part of the team.
About Elder
We’re a company on a mission to fundamentally change what it means to grow old.
We believe life isn’t about how long you’re here for, it’s about how well it’s lived. It’s about getting the support you need without giving up your dignity and making sure you’re able to choose the little things as you age – like what you have for dinner or watch on telly, right through to the big stuff, like where you call home.
It’s a cause close to all of our hearts. Many of us have personal connections to care after going through the journey with our own loved ones. Some have worked on the clinical frontline and have seen the impact live-in care can make, while others are driven to make a positive difference within our society.
But we can’t do this alone. Whether you’d like to care for an older person or want to help us tackle one of society’s biggest challenges behind the scenes, we’d love to hear from you.
Digital Designer - Web
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