Head of Sales

About us

Are you looking to join a talented, diverse team, focused on a life-changing mission, at one of Europe’s fastest-growing tech scale-ups? If yes, then you are in the right place!

We’re one of the UK’s leading tech companies and have joined FutureFifty 8.0 and named as one of the Top 50 Startups to work for in 2020

At Elder, our people aren’t just part of a team, they’re part of something bigger. We are a close-knit group on a mission to fundamentally change what it means to grow old. 

That starts by helping people live a healthier and happier life in their own home, with the support of a full-time live-in carer. Our unique matching technology pairs those in need with their ideal career, based on individual requirements and personality. 

But to join our team, what is it that really matters to us? Well, it matters that you’re unique. It matters that you’re great at what you do, that you put in the hard work. And, obviously, it matters you care as much as we do. 

About the role

At Elder, we have developed an increasingly consultative led approach to sales, which is viewed as essential to helping people move forward with live-in care instead of care home, developing long term relationships and ensuring the Elder brand is held in the highest regard. 

Our customer conversations are handled remotely (phone and email, less frequently video conferencing).

As the Head of Sales, you will report to our COO.

What you’ll be responsible for

  • Own sales strategy and operations from initial enquiry through to clients beginning care with Elder
  • Deliver and be an ambassador of the company’s sales methodology, working collaboratively with colleagues and the Elder leadership team to ensure that this supports and complements Elder’s overarching goals and strategy
  • Maintain high team morale and highly motivated sales culture 
  • Manage yearly & quarterly workforce planning and budget, working closely with the Finance & People Teams
  • Partner with the rest of Elder’s leadership team to develop and execute Elder’s strategy 
  • Work cross-functionally across the business to leverage on the varied skill sets of others to constantly improve your team and achieve your team's strategic goals
  • Manage your team recruitment process, ensuring we are always ahead of resourcing requirements
  • Maintain and report on your functional data
  • Create new workflows and processes to continually improve conversion throughout the Sales process
  • Achieve monthly key performance indicators and metrics across the Sales function
  • Develop your management team with coaching and training

Need to have

  • You have proven leadership skills; 
    • Your passion for sales is contagious with your team and is an inspiration
    • You enjoy coaching and developing managers and setting them up for success
    • You have experience of and enjoy collaborating with key internal and external stakeholders in order to get results not only for your function but for Elder as whole
  • You’re highly motivated with an execution focus, a strong sense of urgency and a belief in our mission and vision
  • You can develop and execute strategic plans to achieve sales targets
  • You have a demonstrable track record in successfully hiring and managing the best talent and successfully scaling sales teams
  • You love tackling the most difficult of challenges and know how to get the best solutions
  • You deliver a customer experience like you expect to receive it – with excellence
  • You enjoy thinking outside of the box and bringing different perspectives to the table 

Benefits

We’re a service business and we know that without the best people, we cannot build the best company which is why we treat our team very well. We can offer:

  • Competitive Salary
  • Stock Options (We are post-series B & backed by some of the best VC’s in Europe)
  • 25 days holiday + bank holidays
  • Plenty of socials and team lunches
  • Amazing office in the heart of the tech scene in Old Street
  • Flexibility to work from home 3-4 days a week 
  • Macbook + any particular extras you require
  • AND a genuine opportunity to be a very key part of a high growth business.

Elderly care represents one of society’s greatest challenges. Are you ready to be part of the solution? Apply today.

Elder recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status.


Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

London

230 City Rd
EC1V 2TT London Directions talent@elder.org View page

Why join us?

If joining a talented, diverse team, focused on a life-changing mission, at one of Europe’s fastest-growing startups wasn’t enough, we offer a whole load of other perks.

  • Pension scheme

    In the sector we’re in, we realise the importance of getting our finances in shape for when we’re older. That’s why we’ll help contribute towards your pension

  • Cycle-to-work scheme

    With a fully-flexible cycle-to- work scheme, you can avoid being squashed onto the tube and get the bike you want from the shop you want. For a leaner, greener way to work.

  • Regular reviews

    We know people develop in different ways. Regular reviews may not just result in a raise, but also the opportunity to help you find a new field in which you can flourish.

  • Free fruit and drinks

    With a load of fresh free fruit, you won’t struggle to get your five a day. Plus, when you get to the end of the week, there’s a full fridge of booze to get your weekend started

  • Upgraded social life

    With a weekly bar tab at the local pub, regular all-company socials and an annual offsite, you’ll really get to know everyone in the company.

  • All equipment

    Whatever your role, you’ll get your very own Mac. But we’ll also provide all the tools you need to do your job. All you have to do is ask.

  • Bagel Tuesdays

    Tuesday mornings are all about filling our faces. With options for every dietary requirement, get to the kitchen early to avoid the queues and eat as many bagels as you can.

  • Sensible sick leave

    Mind or body, when you’re ill, you’re ill. You shouldn’t work. We trust you to let us know when you’re under the weather and pay you like it’s any other day.

  • Learn and teach

    We all have our own areas of knowledge. But we think shared understanding helps make everyone’s life richer. Expect to watch and give some perspective-changing talks.

  • Generous holiday

    Time out of work is vital for a more productive time in work. With 25 days off, plus bank holidays, that you’re able to carry over to the following year, you’ll have enough time to rest.

  • Exclusive discounts

    From coffee and cinema tickets to phone contracts and Apple gadgets, with Perkbox and CharlieHR discounts, you’ll notice your money starts to go that little bit further.

  • Interest and sports clubs

    Whether it’s a bit of five-a-side, pursuing the cultural zeitgeist, putting the world to rights, or winning a bit of cash at the poker table, our clubs bring us together to do our own thing.

  • Share options

    You do your share of the work, you should get your share of the success. Everyone who works here gets the opportunity to own a stake in the company.

  • Pay for new parents

    Whether you or your partner has just had a child, or you’ve decided to adopt, new mums and dads get 12 weeks of flexible parental cover at full pay.

  • Discounts on care

    When you’re spending your whole day thinking about social care, it’s only right you can afford care for your own family. We make sure you can with a reduced rate for your loved ones.

Workplace & culture

It’s a group of people who get on, giving everything they’ve got to fundamentally change what it means to age. 

Already working at Elder?

Let’s recruit together and find your next colleague.

email
@elder.org
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